First, check that the email has not gone into your spam folder.
If you've tried a few times and still haven't received an email from RAMPS, then your email provider may be blocking the email.
If you have another email address, you could try using that to create an account.

To set up alerts, you need to have an account and be signed in.

To sign in to your account or to create an account, click 'Sign In' and follow the appropriate prompts.

When you use 'Application Search' or 'Area Changes', the results information contains a box stating whether alerts are enabled for the Local Authority you selected. You can enable/disable alerts for this Local Authority by clicking the associated button.

When you click on a planning application link in any of the above results, the application options will contain a box stating whether alerts are enabled for the planning application you selected. You can enable/disable alerts for this application by clicking the associated button.

To see all active alerts, go to 'Alerting'. You can delete any or all alerts from there

All active alerts are processed by RAMPS overnight.

If you enabled an alert for a Local Authority and that Authority had a new application compared to the day before, then you will receive an email with the relevant information

If you enabled an alert for an application and that application had any change compared to the day before, then you will receive an email with the relevant information

If you want to change the filters on a Local Authority alert, do the following:

In 'Alerting' click on the Local Authority you wish to amend.

This will take you to 'View Changes' for that Local Authority.

Go straight to 'Settings' and change the Ward/CC filters and click 'Apply Changes'

Go to 'View Changes' again and click 'Disable' and then click 'Enable'

All data in RAMPS was published on the associated Local Authority Planning Portal

RAMPS stops monitoring an application when it believes that there will be no further changes made to that application

RAMPS only started collecting information on 2018-07-28

Document content is not stored in RAMPS, but retrieved from the Local Authority Planning Portal.
Sometimes this takes a while to complete.

RAMPS was unable to collect data for 9 Local Authorities for most of 2024.
This was due to overzealous third parties tasked with managing IT services for these Authorities.

This varies by Local Authority.
Today's information could be available later in the evening for some Authorities.
For others, this information may not be available until the following day.

RAMPS collects only key information on active applications

RAMPS collects data for almost all Local Authorities in Scotland.
The exceptions are Na h-Eileanan Siar, East Lothian and West Dunbartonshire.

Na h-Eileanan Siar had a cyber attack in November 2023 and are still offering a temporary solution for viewing planning applications.
East Lothian doesn't show the status of an application, which RAMPS users would expect to see.
West Dunbartonshire has a bespoke planning portal that makes it difficult for RAMPS to monitor application changes.

We hope that RAMPS may be able to incorporate these Local Authorities at a future date